
Questions, answered.
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All questions
No. We review every request and confirm price and availability first. Your job is confirmed once you approve.
Dock rental is $290 per hour per dock, with about 2,500 sq ft of space, all included. We have two docks. A forklift is $100/hour with operator or $75/hour without; pallet jacks and dollies are free. Philadelphia, PA sales tax applies.
Reserve two days ahead. Emergency requests are reviewed separately. Dock rental takes place at our Philadelphia warehouse.
Cancel or reschedule for a full refund before dock use begins. Contact the team with your booking reference.
All of New York City and upstate New York, all of New Jersey, Pennsylvania, and Delaware, northern Maryland, and selected areas of Virginia and West Virginia. Dispatch confirms each route.
Tell us what you're storing or shipping and its value when you request a quote. Coverage options and requirements are confirmed in writing before you book.
Yes. Receiving and customer access are by appointment. Standard hours are Monday–Friday, 9 AM–3 PM at both locations; after-hours, overnight, weekends, and holidays are by appointment (allow two hours for emergency access). Dispatch cutoff for next-day or overnight service is 3 PM. Transportation can run overnight by arrangement.
Dry general merchandise on pallets, subject to approval. Describe your goods before arrival. Refrigerated, climate-controlled, and hazardous-goods storage are not offered.
We accept business checks, money orders, cash, Zelle, Cash App, and ACH bank transfer. The full price and payment instructions are confirmed in writing; online requests do not automatically charge you.
Contact us as soon as your plans change. Storage and transport terms are confirmed with your booking; loading dock bookings are fully refundable before use begins.
No. The full monthly charge applies whether a pallet is stored for one day or the full month.
No. Handling is billed separately: unloading $7.99/pallet, loading $7.99/pallet, shrink wrapping $4.99/pallet, pallet supply $3/pallet, order picking $3.50/order plus $0.40 per additional item.
Handling depends on volume and the work involved. Tell us about the job and we'll send pricing.
No. Cross-docking is for freight that moves through quickly. Longer stays can switch to pallet storage.
Yes. Upload or describe your stops when you request a quote and we'll plan pricing per delivery.
Delivery operates 24/7, subject to job scheduling and equipment availability.
Choose “Help me choose” on the quote form and describe your load. We'll recommend the right equipment.
Yes. Transportation runs beyond office hours, including overnight and midnight routes, by schedule.
Yes. We plan recurring routes around your drop schedule and stop list.
Yes. Transportation operates beyond office hours, including overnight routes.
Yes — at $18 per pallet per month in our Philadelphia warehouse.
A forklift is an add-on: $100/hour with an operator or $75/hour without. Pallet jacks and dollies are free.
No. Please book or request storage at least 24 hours ahead so we can schedule receiving. Receiving and scheduled drop-offs are Monday–Friday, 9 AM–3 PM at both locations; after-hours, overnight, weekend, and holiday drop-offs are by appointment.
Dry goods, palletized inventory, packaged products, furniture, and other approved goods. We do not offer refrigerated or climate-controlled storage.
Both warehouses operate Monday–Friday, 9 AM–3 PM. After-hours, overnight, weekend, and holiday access is by appointment — allow two hours to arrange emergency access. The dispatch cutoff for next-day or overnight regional service is 3 PM.
Pallet storage and dock rental are currently booked through our Philadelphia warehouse. Ask us about your needs and we'll point you to the right location.
It supports deliveries across South Jersey, the Philadelphia region, and our wider East Coast routes. Each job is confirmed by dispatch.
Ready to book? Compare pallet storage rates, rent a loading dock, or request a freight quote.
Check route coverage and transit estimates, warehouse locations, and booking terms. Still unsure? Contact our team.
